First Contact Practitioner – Managing Patient Certificate Requests

As a medical professional in primary care, you are likely to have been asked for a ‘fit note’ or a ‘housing letter’. You may or may not be able to sign for them, but this training will familiarise you with the different types of certifications expected within primary care.

The training will allow you to understand some of the wider issues and potential pitfalls involved when faced with the GANFYD Syndrome (Get A Note From Your Doctor!)

The training will also explore the influence of our own attitudes/values when dealing with patients requiring certificates and whether to charge patients for non-core services/requests (e.g. ranging from holiday cancellation letters to “Can I have a letter for housing” etc).